Personalized Training

Personalized Training

We believe success is a mix of the best technology, strategy, training and implementation. Our training program is designed to get you setup, provide best practice training and help launch your first campaigns for maximum ROI. Once you’re up and running with eTrigue, we want to ensure you’re off to a great start. Personalized training plays a big part in making you successful.

eTrigue DemandCenter marketing automation users will be thoroughly trained by your dedicated Customer Success Manager (CSM). Your CSM will:

  • Deliver web-based training and live instruction on using eTrigue DemandCenter
  • Provide you the knowledge to build and launch your first campaigns
  • Include best-practice guidance for lead management success

Dedicated Customer Success Manager (CSM)

  • Dedicated CSMs for all eTrigue customers
  • CSMs committed to the ongoing success of their account
  • No call center, just dedicated personalized service

eTrigue has developed responsive and customized service to meet your company’s needs. You’ll be assigned a dedicated CSM who will work with you to drive maximum success for your demand generation programs. eTrigue CSMs have deep expertise with our marketing automation platform and can answer your technical questions so you can build successful marketing campaigns.

Check In, Check Up

We want you to be successful, so we’ll arrange a conversation every quarter to discuss your experiences and provide any extra guidance or answer any questions you might have. This is the perfect opportunity for eTrigue DemandCenter marketing automation customers to spend a bit of quality time discussing goals and objectives.

Support Video Library

A growing library of video tutorials about marketing automation is available and accessible within the eTrigue application. Videos include step-by-step best practices, and much more (accessible only to eTrigue clients).