Support and Services
Customer success is the driving force behind eTrigue DemandCenter the marketing automation platform. It’s a commitment we back with exceptional customer service that begins with our quick start set-up process and extends throughout our continued relationship of customer education, support, and technical assistance. Whatever it takes to make your demand generation program successful, eTrigue is there to assist.
You’ll get a dedicated Customer Success Manager (CSM) to drive maximum success for your demand generation programs. eTrigue CSMs have expertise with DemandCenter and can assist with technical and marketing campaign questions.
Help set up your eTrigue accounts.
Integrate eTrigue with a CRM solution.
Get you set up and running quickly.
Deliver web-based training and instruction.
Work with you to build your first campaigns.
Assist with support tickets and questions.
eTrigue will leverge your assets to create a custom digital marketing campaign for partners. We run the campaign ongoing for partners, leveraging your content. Your campaigns include tailored, co-branded email content, landing pages and infocenters. Your partners get a predictable lead flow – MQLs per quarter, and you enjoy a revenue multiplier effect.
Online, email, telephone, and automated help desk support are included.
Submit online support requests.
1.408.490.2903 or toll-free in North America at 1.800.858.8500 between 6:00am – 6:00pm PT.
Video tutorials about DemandCenter are available within the application.
We want you to be successful. We’ll arrange a conversation every quarter to provide extra guidance and answer any questions you have.
eTrigue teams provide content, design, campaign execution, and sales team training to help your partners close more deals quickly.
Comprehensive FAQs cover common issues, procedures, and helpful hints where you’ll find answers to all your questions.
Video tutorials about marketing automation and step-by-step best practices are available within the application.