Campaign Support and Partner Launch Services

Dedicated Customer Support and Services

Customer success is the driving force behind eTrigue. With an outcome-based approach, we commit to an exceptional client experience that begins with our quick start onboard, build and launch process. This extends throughout our continued relationship of customer education, support, and technical assistance. Whatever it takes to make your targeted marketing program successful, eTrigue is there to assist.

Your Customer Success Manager

A dedicated Customer Success Manager is partnered with your team to ensure every Partner, launch and engagement is consistent, dependable, and on-time to drive maximum success for your demand generation programs. eTrigue has a support team with the experience of running thousands of campaigns world-wide.

Your dedicated team will:

Onboard your Partners within 48 hours

Map lead delivery for real-time and/or CRM

Build and launch campaigns within 5–10 days

Delivery web-based training and instruction

Work with you to build your campaigns

Deliver reporting—real-time and scheduled

Would you like campaigns run for you, on behalf of your Partners?

eTrigue will leverage your assets to create a custom digital marketing campaign for Partners. We run the campaign ongoing for Partners, leveraging your content. Your campaigns include tailored, co-branded email content, landing pages and infocenters. Your Partners get a predictable lead flow—MQLs per quarter, and you enjoy a revenue multiplier effect.

Ongoing Support

Live telephone, online, email, and help desk support are included without cost.

Online

Submit online support requests

Phone

1-408-490-2900

1-800-858-8500
toll-free in North America
6:00am–6:00pm PST

Video Library

Video tutorials are available within lead alerts and online

Resources

Check In, Check Up

Bi-weekly updates provide reporting, updates, extra guidance and answer any questions you have.

Marketing Services

Our team provides content, design, campaign execution, and sales team training to help your partners close more deals.

Frequently Asked Questions

Find answers to common issues, procedures, and helpful hints.

Video Support Library

Video tutorials of best practices, sales team training, optimization and responsiveness reporting are available 24/7.